When will I receive my order?

• Most orders are packed and shipped within 5 business days. Please allow an additional 7-14 days for shipping. This is for reference only. The actual time of arrival will be included in the confirmation email.

 

Can you rush my order?

• Occasionally we may be able to rush an order. Please contact us before placing your order and let us know what item(s) you're plan ning on ordering, when do you need them, and where do they need to be shipped to. We'll let you know what rush options are availa available, if any.

 

Can I make changes to my order?

• If you'd like to request a change to an order, please contact us ASAP. Orders are processed every day. Once an item has gone into p rocessing, we can no longer change or cancel it.

 

Will I be charged sales tax?

• Sales taxes are applied based on the location to which the order is being shipped. 

 

Can you send my purchase directly to a gift recipient?

• Yes. Enter your address in the billing section and the gift recipient's address in the shipping section. If you'd like to include a messa ge with your gift, please do so at checkout. Receipts are never included with any orders.

 

What is your return policy?

• If there is an error on our part, we will promptly send a replacement that correctly reflects your order colors

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• We have made every effort to accurately display our product colors on our website. However, please note that colors vary a bit due to the monitor they are viewed on.

 

What is your privacy policy?

• The information received by PLAY TO LEARN will be kept confidential. Your information will never be given or sold to a third party.

 

Payment Methods

• We accept payments using credit cards, including Visa, Master, American Express, and Discover Card.

 
Delivery

• Free Delivery Worldwide: Summer Promotion til 30 September 2018.

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• Directly from Workshop: we deliver our products directly from our workshops located in Canada and Hong Kong, whichever is closer to your country.

 

• Worldwide Delivery: we deliver to all countries and areas as covered by our courier service partners: Canada Post and Hong Kong Post Office.

 

• Track Your Shipping: Canada Post or Hong Kong Post Office

 

• Please note down the Billing Address and Delivery Address if they are different.

 

• We regret to inform that other delivery methods are not accepted.

 

Disclamer

• By visiting our site, you agree that you will not copy, print, download or otherwise reproduce any part of our products by any means. You agree that neither PLAY TO LEARN nor its owners shall be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, printing or delivery. We do not warrant against late deliveries due to shipping delays and / or color variations.